Start here

  1. Stop contact.

    End the call or stop replying. Do not send more money, share more codes, or follow further instructions.

  2. Contact your bank or payment provider.

    Use its official app or the number on your card. Tell it what happened and ask whether a payment can be stopped or reversed. Recovery is not guaranteed, but acting quickly matters.

  3. Secure affected accounts.

    Change an exposed password through the real service, and change it anywhere else you reused it. Turn on multi-factor authentication. If someone had remote access, disconnect that device and use a trusted device to secure accounts.

  4. Save evidence and tell someone you trust.

    Keep messages, receipts, transaction details, and account names. A trusted person can help you work through the next steps.

  5. Report through the right local service.

    Find a starting point below. If identity documents were exposed, ask the issuing agency about its protection and replacement process.

Watch for a second scam

Be cautious of anyone who contacts you promising to recover lost money for an upfront fee or asking for more account access. Contact your original payment provider independently.

Find help for your country

These links go to official reporting services or established online safety organizations. If you are in immediate danger, contact your local emergency services.

Showing all reporting options

England, Wales & Northern Ireland

The national reporting service for fraud and cybercrime in these parts of the United Kingdom.

Scotland

Report fraud to Police Scotland. For non-emergency reporting, call 101.

Australia

Report suspicious contact to Scamwatch. Its site also explains when to make a police cybercrime report.

New Zealand

Get online safety support and guidance about reporting scams and other online harm.

Another country

Contact your bank or payment provider and local police or consumer protection authority. Reporting systems and recovery options differ by country. Use an official government website to find the correct service.

Find a consumer organization

Resources checked October 31, 2026. Reporting does not guarantee investigation or reimbursement. This site cannot take fraud reports or provide emergency assistance.